Privacy Policy
Music Therapy Services of Austin, LLC Privacy Policy
Last updated: September 6, 2026
This Privacy Policy describes how Music Therapy Services of Austin, LLC (“we,” “our,” or “us”) collects, uses, and discloses your information when you visit our website www.musictherapyservices.net or use our music therapy services in Austin, Texas and surrounding areas.
Because we operate in the healthcare and wellness space, your privacy is of the utmost importance. Depending on how you interact with us, your information may be protected by federal healthcare privacy standards (such as HIPAA if we provide clinical/medical music therapy) and state data privacy regulations.
1. Information We Collect
We collect information that identifies, relates to, describes, or can be reasonably linked, directly or indirectly, with a particular consumer or household (“Personal Data”).
- Direct Identifiers & Contact Data: Name, billing address, email address, phone number, and emergency contact details collected via intake forms or website inquiries.
- Health & Clinical Information: Information regarding clinical history, therapeutic goals, developmental or medical diagnoses, and session notes. Note: Clinical health records collected during the delivery of professional healthcare or music therapy services are generally governed and protected by professional confidentiality standards and/or HIPAA, rather than general commercial data laws.
- Financial & Payment Data: Records of transactions made for our services. Payments are accepted exclusively via PayPal, personal checks, or Zelle. We do not store financial account credentials or credit card numbers on our local servers.
- Technical & Usage Data: IP address, browser type, device information, and website interaction metrics collected automatically via cookies and analytics tools when you visit our site.
2. How We Use Your Information
We use the information we collect for explicit business and clinical purposes, including:
- Providing, managing, and personalizing music therapy assessment and treatment sessions.
- Processing invoices, managing scheduling, and communicating regarding appointments.
- Responding to inquiries and providing customer or client support.
- Maintaining clinical documentation and administrative records required for professional practice.
3. Sharing and Disclosure of Information
We do not sell, rent, or trade your personal or sensitive health data to third parties for commercial or marketing purposes. We may share your information only in the following limited circumstances:
- Service Providers & Vendors: With trusted third-party vendors who assist us in operating our business (e.g., electronic health record (EHR) software, secure practice management platforms, website hosting, and payment processors). These vendors are contractually bound to protect your data and use it solely for the services they provide to us.
- Legal and Safety Obligations: When required by Texas or federal law, court order, or subpoena, or to protect the safety, rights, or property of our clients, practice, or the public.
- With Your Explicit Consent: Any sharing of clinical progress or client information with other members of your care team (such as physicians, school staff, or case managers) is done only with your written authorization or consent.
4. Texas Consumer Privacy Rights (TDPSA)
If you are a resident of Texas interacting with our general digital platforms, the Texas Data Privacy and Security Act (TDPSA) provides you with specific rights regarding your personal data:
- Right to Know & Access: You have the right to confirm whether we are processing your personal data and request access to that data.
- Right to Correction: You can request that we correct inaccuracies in your personal data, taking into account the nature of the data and our purpose for processing it.
- Right to Deletion: You can request the deletion of personal data you have provided to us or that we have collected.
- Right to Data Portability: You have the right to obtain a portable copy of your personal data.
To exercise any of these privacy rights, or to appeal a decision regarding a request, please contact us at rfaulk.musictherapy@gmail.com or call 512-923-0371. We will respond to verified requests within 45 days.
5. Data Security
We implement reasonable administrative, technical, and physical security measures designed to protect your personal and health information from unauthorized access, loss, alteration, or disclosure. This includes utilizing encrypted communication channels, secure password-protected cloud databases, and restricted access protocols for clinical files.
6. Children’s Privacy
Music therapy is often provided to minors. We do not knowingly collect personal data directly from children under the age of 18 online without verifiable parental or guardian consent. All clinical service data for minor clients is established directly through parent or legal guardian intake paperwork.
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make updates, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Business Name: Music Therapy Services of Austin, LLC
Location: Austin, Texas
Email: rfaulk.musictherapy@gmail.com
Phone: 512-923-0317